Returns & Refunds
Fabric, Wallpaper & Scarves
All fabric, wallpaper and scarf products are printed to order. Due to the custom nature of these products, we do not accept returns unless the item is defective or damaged on arrival.
If your item arrives damaged, please contact us within 7 days of delivery with photographs of the damage. We will arrange a replacement or full refund.
Cushions
Cushion covers may be returned within 14 days of delivery if unused and in original packaging. Return shipping costs are the responsibility of the buyer.
Wall Art
Wall art prints are made to order and cannot be returned unless damaged on arrival. Please contact us within 7 days with photographs.
Sculptures
Each sculpture is individually hand-cast and may have slight variations. Sculptures may be returned within 14 days if unused and in original packaging. Return shipping costs are the responsibility of the buyer. Damaged sculptures must be reported within 7 days with photographs.
How to Request a Return
Contact us at info@katecledwyn.com with your order details and reason for return. We will respond within 2 business days.
